Privacy Policy
1. Introduction
Welcome to Digidoco, your trusted independent car radio support agency. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us by phone at +1 888 480 9019 or email us at info@digidoco.com.
This privacy policy applies to all information collected through our website (such as Digidoco.com), as well as any related services, sales, marketing, or events. We want you to fully understand the information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our services immediately.
2. Disclaimer of Independence
Before proceeding, we wish to make our status fully clear to all consumers. Digidoco operates exclusively as an independent car radio retailer and support agency. We are not officially connected to, endorsed by, acting on behalf of, or partnered with SiriusXM or any other major broadcasting networks. When you provide your information to Digidoco, you are providing it directly and solely to our independent agency, not to any third-party radio brand. Your data is used exclusively to facilitate hardware purchases, provide technical support for aftermarket stereo installations, and ensure your customer satisfaction.
3. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, when you participate in activities on the website, or contact us directly via our support line (+1 888 480 9019). The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- Names and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data necessary to fulfill your orders and offer you technical support.
- Vehicle Information: To provide accurate technical advice regarding aftermarket radio fitment, we may ask for the make, model, and year of your vehicle.
- Payment Information: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled by secure third-party processors.
4. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Specifically, we use the information we collect or receive to:
- Fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website or over the phone.
- Deliver and facilitate delivery of services to the user: We utilize your data to provide you with the technical troubleshooting and radio setup guidance you requested from our independent agency.
- To respond to user inquiries/offer support to users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services. Calling our main line at +1 888 480 9019 is the fastest way to receive this support.
5. Will Your Information Be Shared?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Because we are an independent agency, we do not sell, trade, or share your personal information with SiriusXM or other radio networks for their own marketing purposes. We only share information with contractors, service providers (like shipping companies and payment processors), or as legally required.
6. Contact Us About This Policy
If you have questions or comments about this policy, you may email us at info@digidoco.com or call our dedicated independent support center at +1 888 480 9019. Digidoco is committed to remaining fully transparent as we help you achieve the ultimate car audio experience.